Making Ontario Home (MOH) Study

Cover of the report The Making Ontario Home (MOH) study: A survey of over 2,500 newcomers to Ontario, it is the first province-wide study in Ontario focused on immigrant and refugee use of settlement and integration services. It is also one of the largest surveys of this nature of immigrants and refugees ever undertaken in Canada, and is the most comprehensive description to date of those who use settlement and integration services in Ontario.

MOH addresses the service use, satisfaction, and challenges of immigrants, including refugees, refugee claimants, migrant workers, and those without legal immigration status. Its purpose is to develop a deeper understanding of which immigrants and refugee needs are being met and how; which groups are well served and why; and how the settlement needs of immigrants and refugees across the province may best be served.

Download the Report

 Executive Summary - English [PDF, 400KB]
Executive Summary - French [PDF, 400KB]

Making Ontario Home Report - English [PDF, 3MB]
Making Ontario Home Report - French [PDF, 3MB]

Making Ontario Home Report - English (large print) [PDF, 2.2 MB]
Making Ontario Home Report - French (large print)  [PDF, 2.4 MB]

Supplementary Appendices:

Survey Instrument [PDF, 1MB]

Inventory of Ontario Agencies that Serve Immigrants [PDF, 513 KB]


Francophone Access to English Language Training


Regarding providing services to those living with disabilities

Media Coverage

Online, Print, Radio and TV

For any question related to the MOH study, including requests related to accessing the data, please email Alexander Vadala, Policy and Research Coordinator at


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